All of our products are strictly handmade in our laboratory in Milan. Due to the nature of our designs, each product is unique in shape and colour. We feel this is part of what makes our products special and we hope you think so too. We ensure that the images shown online are as close as possible to the items supplied however it is inevitable that there will be slight variations in colour and size to those displayed online. To prevent any disappointment we encourage you to contact us at firstname.lastname@example.org prior to placing your order if you are concerned about colour or size.
Placing your order
To add a product to your shopping basket click ADD TO CART. Once you are ready to checkout select PROCEED TO CHECKOUT, then you will see a form where provide data about the shipping. Then you will be redirected to a secure PayPal's page for the payment. For more information please visit PayPal’s website or contact us at email@example.com
None of the Paola Mirai's products are currently subject to any export restrictions.
If you would like to track your order please contact us at firstname.lastname@example.org
Online Returns Policy
If you wish to make an exchange please email email@example.com so that we may provide you with authorisation to be returned with the product within 7 days of receivership. In the event that your product is lost in transit, we will not be held liable and therefore recommend that you send all returns by and insured and traked shipping. Postage costs incurred is the responsibility of the customer. Your original postage costs will not be refunded unless the item you received was sent in error or is faulty (providing we are notified of faults within 7 days of receipt).
If you receive a faulty or damaged item, please notify us within seven days. We will exchange or substitute it. To arrange a return, if the item you received is faulty or is not what you originally ordered, please email us to firstname.lastname@example.org quoting your name and address, details of the product (title, type etc), the reason for return. All products to be returned must be carefully repackaged in their original packing and be in an unworn condition. We will not refund goods that have been worn, do not have their original packaging or show obvious signs of abuse. Goods that are returned to us without their original packaging will be refunded less a deduction of 10%.
Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the Italian territory.
Paola Mirai AR Jewels app (hence called “this Application” or “the Application”) does not access, collect, use, store or transfer personally identifiable information. This application may request permission to use the camera of the User’s mobile device for the sole purpose of the proper functioning of the Application. The camera output is not recorded or stored anywhere by this Application.
Device permissions for Personal Data access
Depending on the User's specific device, this Application may request certain permissions that allow it to access the User's device Data as described below.
By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document.
The exact procedure for controlling app permissions may be dependent on the User's device and software.
Please note that the revoking of such permissions might impact the proper functioning of this Application.
If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application:
Camera permission, without saving or recording
Used for accessing the camera or capturing images and video from the device.
This Application does not save or record the camera output.
If you have any question or concerns about our privacy policies, please contact us: email@example.com
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Latest update: November 11, 2021
For custom orders
Custom items (that is, something with specifically what you want, not a "copy" of an existing item in the catalog) will not be eligible for exchanges. If you are not satisfied with your custom item, anyway, please let me know and we will work something out.
Access to Information
Paola Mirai strives to maintain the accuracy of our information. Users may contact us about any inaccuracies they may find. Users may delete their information from our database by sending us an email at firstname.lastname@example.org
Contacting the Online Store
Paola Mirai Lab | Via Pietro Custodi 12 | 20136 Milano
+39 0236519364 | +39 3494249526
email@example.com | SKYPE: paola.mirai
We really hope that you will enjoy Paola Mirai online shop experience and for any doubt or curiosity feel free to contact us.
HAVE A GREAT DAY!!!